Hitwise make the wise decision to purchase assyst by Axios Systems

Hitwise make the wise decision to purchase assyst by Axios Systems
17/06/2011

Axios Systems, a leading provider of IT Service Management (ITSM) solutions, today announced that Experian Hitwise has purchased the Axios assyst solution to support the continued development of Hitwise global data processing and infrastructure.

 

Axios Systems’ assyst solution encompasses all ITIL® (IT Infrastructure Library) Version 3 processes within the one solution. With numerous new clients in the Asia Pacific region, assyst is gaining rapid market share.

 

Axios Systems has recently added customers such as Corrs Chambers Westgarth, M2 Telecommunications and Reserve Bank of Australia to a growing list of organisations who have selected assyst. This is due to the solutions’ rapid return on investment (ROI), simple and seamless upgrades, and endless functionality which can be switched on when required, all out of the box.

 

Experian Hitwise will initially implement Incident Management, Configuration Management and Event Management, which will manage valuable server infrastructure using assyst. The use of assyst is vital in being able to deploy new infrastructure and to maximise server availability.

 

With over 23 years in research and development, the assyst solution offers a fully integrated, end-to-end IT Service Management and Help Desk solution, which was developed from inception upon ITIL® principles.

 

About Experian Hitwise

 

Experian Hitwise is the leading online competitive intelligence service. Experian Hitwise gives marketers a competitive advantage by providing daily insights on how 25 million Internet users around the world interact with more than 1 million Websites. This external view helps companies grow and protect their businesses by identifying threats and opportunities as they develop. Experian Hitwise has more than 1,500 clients across numerous sectors, including financial services, media, travel and retail.

 

Experian Hitwise (FTS:EXPN), http://www.experianplc.com, operates in the United States, the United Kingdom, Australia, New Zealand, Hong Kong, Singapore, Canada and Brazil, France, China and India. More information about Experian Hitwise is available at www.hitwise.com.au

 

About Axios Systems

 

For more than 25 years, Axios Systems has been committed to innovation by providing rapid deployment of SaaS and on-premise IT Service Management (ITSM) software. With teams in 22 locations globally and over 1,000 successful customer deployments, Axios is a worldwide leader in ITSM solutions.

 

Axios’s ITSM software, assyst, is purpose-built, designed to transform IT departments from technology-focused cost centers into profitable business-focused customer service teams.

 

An out-of-the-box solution, assyst enables faster, less costly delivery and support of IT services better than any other enterprise-class ITSM solution, allowing our clients to offer unparalleled multichannel support.

 

For more information, please visit our website at www.axiossystems.com

Press Contact: pr@axiossystems.com

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