Benelux deal opens more European doors for Axios
The agreement, which initially covers the Netherlands, Belgium and Luxembourg, will see Devoteam recommending assyst to end-users where appropriate as a Help Desk and IT Service Management (ITSM) solution. It is installing assyst at its own virtual ‘university’ - where staff are trained on latest IT technologies - and in its demonstration centres in Belgium and The Netherlands.
“This partnership is further evidence of our growing importance in the continental market and should help us attract more business from Europe’s top 500 companies which are Devoteam’s main targets,” Erwin Angelier, Axios’ Marketing Manager for the Benelux region, commented.
Wim Geukens, Devoteam’s Managing Director for the Netherlands, said assyst “is a very mature product with many reference sites. It has a lot to offer”.
He continued: “Other reasons for deciding to work with Axios included the fact that it was growing rapidly and that assyst complies fully with the IT Infrastructure Library (ITIL®)”. “assyst is a good solution which can connect to other applications and systems. Unlike most of its competitors, it can operate over a Citrix Metaframe network.”
Mr Geukens said Devoteam staff would also be taking Axios’ examinations to become assyst-certified. ”This will allow us to have a quality label to show we are able to implement the solution,” he went on.
The two organisations have already begun joint sales and marketing activities and will be exhibiting at the Telecom cITy show in Brussels from May 20-22.
Devoteam is a European IT consulting group. Combining a consulting offer and top-notch technological expertise enables Devoteam to provide its customers with effective solutions that meet their strategic objectives (IT performance, infrastructure optimisation, applications leverage) in complementary areas: networks, systems infrastructure, security and e-business applications.
In 2002, the group achieved €136 m turnover with 1,670 employees in eight European countries (Austria, Belgium, Denmark, France, Germany, Netherlands, Spain and the UK).
Axios Systems is a leading provider of Best Practice-based IT Service Management (ITSM) solutions. Our customer-centric approach combined with our award-winning solutions, ensure customers worldwide can align their Service and Support organizations with the overall business goals. Our core solution, assyst, intuitively steers users through the ITIL® processes. Axios Global Services provides a range of consulting, project management and training services. Our commitment to Best Practice is demonstrated through being the first to achieve BS 15000 certification which has now become, ISO/IEC 20000, the International standard for ITSM. Axios is headquartered in the UK, with offices across the Americas, Europe and Asia Pacific.