Axios' response to Peregrine's woes

Axios' response to Peregrine's woes
18/06/2002

Ailsa Symeonides, Sales and Marketing Director, stated: "Axios recognizes the current major concerns faced by customers, with reports of support from suppliers dwindling and product development uncertain. Decision-makers face a quandary of whether they can reap any benefit from the huge investment they have already made." 

 

To ease the stress and provide a real alternative solution, Axios is offering its award-winning assyst solution suite, together with implementation, for a FIXED-PRICE for a limited period. 

 

Since 1988 Axios has provided the ITIL®-based solution, assyst, which has been voted No. 1 by customers in the Help Desk Institute Vendor Survey for two years in succession. The financially independent company with headquarters in Edinburgh, Scotland and offices in North America and Europe, concentrates solely on the Help Desk and IT Service Management field where it has been increasing revenues by 50% each year. 

 

One of the major benefits of assyst is that it is aligned with the industry Best Practice guidelines - the IT Infrastructure Library (ITIL®) - offering users a tried-and-tested set of processes by which to manage their IT infrastructure most efficiently. Market analysts Gartner, which features Axios in its 'Magic Quadrant' of top vendors, confirmed in its latest report that Axios was 'committed to ITIL® process methodology.' 

 

Uniquely in the market, assyst was designed from conception as a fully-integrated, fully-scalable solution, offering the flexibility to meet the different demands of major organizations in all sectors across the globe. Clients include Orange, MTV, Canadian Tire, Ingersoll Rand, Ernst & Young, Amersham, DEKRA, ABN AMRO Asset Management and many local and central Government departments. 

 

Mrs Symeonides added: "We have a loyal client base, testament to the fact that Axios looks after its customers. "There is another choice available. With the introduction of this Product Exchange Program, assyst is now an even more attractive option and feasible for those who may have to reconsider their choice of tool." 

 

 

Axios Systems is a leading provider of Best Practice-based IT Service Management (ITSM) solutions. Our customer-centric approach combined with our award-winning solutions, ensure customers worldwide can align their Service and Support organizations with the overall business goals. Our core solution, assyst, intuitively steers users through the ITIL® processes. Axios Global Services provides a range of consulting, project management and training services. Our commitment to Best Practice is demonstrated through being the first to achieve BS 15000 certification which has now become, ISO/IEC 20000, the International standard for ITSM. Axios is headquartered in the UK, with offices across the Americas, Europe and Asia Pacific.

 

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