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assystReset allows end users to reset their Windows password without having to contact the IT department, eliminating one of the most frequent calls to the service desk. assystReset is straightforward to configure, easy to use and a secure way for users to reset their passwords.
Self-service password reset is a core part of the assyst app. Nothing to integrate.
All data is transmitted across SSL. Passwords use one-way, double-hashed encryption.
Report on automated password resets and resulting savings.
assyst is a single app, integrated by design. Find out more about some of the other ready-to-use IT management features you get with assyst.
Automate IT service and IT operations processes with this codeless drag-and-drop process designer.
Empower your agents with the smart technology they need to fix and close more incidents
Release the full potential of your organization’s knowledge pool with a powerful global platform for information sharing and solution crowd-sourcing.
Divert service requests to a consumer-style service catalog.
Give your IT people access to the information and controls they need to perform while out in the field.
Empower employees to log their own incidents, find information, and track requests—without calling the service desk.
Get instant, real-time visibility of IT performance, wherever you are. Build custom dashboards in minutes.
Reduce call volumes to reduce costs and shift focus toward innovation
Create value by enabling service management in other business areas.
Considering IT maturity is critical to making the right technology choices