Technical Pre Sales Consultant - Dubai
This role works with TMs to close new business. They provide solution direction and demonstrate value to prospects through calls, presentations, demos, workshops, and other deliverables. Assists marketing to improve brand awareness and works with other teams such as AGS and ADMs to improve customer satisfaction and strengthen the product and overall solution.
At Axios, we don't just want to sell customers software. We want to create long term partnerships with our customers that enable them to grow and thrive using assyst.
Working closely with their sales counterparts, the SC will be responsible for providing technical wins in the sales cycle.
- Providing solution and technical level advice to New Business Sales people in sales planning and during customer meetings
- Expectation of extensive customer site meeting commitments in order to build deeper understanding of requirements and expectations that can then be positioned in Axios sales proposition and business case. (Assumed high level of travel)
- Developing and delivering customer specific presentation of Axios solutions and how these address customer needs.
- Identify projected financial and business benefits that will be delivered to customers through implementing ITIL® based solutions from Axios.
- Configuring Axios product offerings to allow demonstrations of software to be aligned to customer specific requirements
Bachelor’s degree in: Business, Communications or IT-related degree.
- Minimum 3 years of experience working as an ITSM software implementation specialist or consultant
- Minimum of 5 years of customer facing experience in a software support or sales capacity
Skills and experience
|Extensive experience in business software applications and presenting the benefits that can be delivered||Expert knowledge of IT Service Management (ITSM)|
|ITIL® Qualified to Foundation level||ITIL© Qualified to Service Manager Level|
|Service Management solution set experience ideally with technical foundation in similar applications to those provided by Axios||Experience of working in an software company|
|Track record working in sales environment for software vendor or similar organization||Experience working in pre-sales or services for software vendor in ITSM\ITIL® space|
|Ability to demonstrate complex software concepts and product capabilities in business relevant manner||
Understanding of ISO \ COBIT standards or other IT best practice concepts
|Extensive experience of developing and delivering presentations to large and diverse audiences||Practical experience working in customer environment in IT Service Management or complimentary disciplines|
|Strong customer interactions skills to be credible and trusted in sales cycle||Delivery experience implementing ITSM solution or similar solution set.|
|Well organized and focused on results, motivated and works without constant supervision||Attention to detail and creative in methods of presenting solutions|
|Expert communicator, with extremely well developed skills in listening, building rapport, presenting and producing written communications|
|Tech Project on Target||90%|
|RFI/RFP Response Rate||Meets/Exceeds|
|Win Rate||Maintains or Increased|
|Time spent training||20%|
|Movement in Product Skills Matrix||Movement in 3 topics per Quarter|
For more information about career opportunities:
+44 (0) 131 220 4748
+44 (0) 131 220 4281