Pre-Sales Consultant - ITSM Software

Reports to: 
UK Sales Director
Reference : 
Closing Date: 
Monday, April 3, 2017
Skill Area: 

Company background

Axios Systems is an international IT Service Management software company that develops implements and supports assyst, a sophisticated and high-value business software solution. We specialise in delivering IT Service Management solutions and best practice services to enterprise private and public sector organizations.

Role can be Edinburgh office based or remotely home based. You will join a team of 2 other pre-sales consultants supporting 4 new business field sales, 2 inside sales and 3 account managers and report to the UK Sales Director.

Job purpose

  • To position the value of IT Service Management solutions and processes to improve both IT and Business efficiency.
  • To support the new business and account management field teams in customer engagements.
  • Differentiate Axios solutions through customer relevant presentation of technology and services.
  • Interface with services and partner organizations to ensure effective transition from pre to post sales project phases.
  • Provide excellent levels of support to sales colleagues in assigned accounts.

Job responsibilities

  • Providing solution and technical level advice to New Business Sales people in sales planning and during customer meetings.
  • Expectation of extensive customer site meeting commitments in order to build deeper understanding of requirements and expectations that can then be positioned in Axios sales proposition and business case. (assumed high level of travel).
  • Developing and delivering customer specific presentation of Axios solutions and how these address customer needs.
  • Identify projected financial and business benefits that will be delivered to customers through implementing ITIL based solutions from Axios.
  • Configuring Axios product offerings to allow demonstrations of software to be aligned to customer specific requirements.
  • Participate in responses to Request for Proposal (ITT, RFQ, RFI etc).
  • Support marketing and analyst focused activities around the assyst solution.


Skills and experience

Essential Desirable
Extensive experience in business software applications and presenting the benefits that can be delivered Experience of working in an software company
ITIL Qualified to Foundation level ITIL Qualified to Service Manager level
Service Management solution set experience ideally with technical foundation in similar applications to those provided by Axios Experience working in pre-sales or services for software vendor in ITSM \ ITIL \ ITAM space
Track record working in sales environment for software vendor or similar organisation Understanding of ISO \ COBIT standards or other IT best practice concepts
Ability to demonstrate complex software concepts and product capabilities in business relevant manner Practical experience working in customer environment in IT Service Management or complimentary disciplines
Experience and capable of delivering in person and online product demonstrations to prospect customers Delivery experience implementing ITSM solution or similar solution set
Extensive experience of developing and delivering presentations to large and diverse audiences Attention to detail and creative in methods of presenting solutions
Strong customer interactions skills to be credible and trusted in sales cycle Degree level educated
Well organized and focused on results, motivated and works without constant supervision Southern Based living location a benefit as 4 of team are based on M4/M25 corridor
Expert communicator, with extremely well developed skills in listening, building rapport, presenting and producing written communications If home based prior experience working at home / remote preferable

The organisation will offer a comprehensive benefits package to the successful candidate.

For more information about career opportunities:



+44 (0) 131 220 4748


+44 (0) 131 220 4281

By submitting your information for career opportunities, you automatically provide your consent for your details to be viewed by HR and hiring managers who may be outside your country of residence. We will not pass your details to anyone outside Axios without your explicit consent. Please refer to our Privacy Policy for more information.