ITSM Enterprise Software Pre Sales - USA West Coast

USA West Coast
Reports to: 
Chief Solutions Architect
Reference : 
Closing Date: 
Saturday, September 30, 2017
Skill Area: 

Company background

Axios Systems is a UK based leading provider of Best Practice based IT Service Management software with it’s North American Headquarters based in Herndon Virginia. Axios benefits from over 20 years of development and investment around these Best Practice principles, and its core solution, “assyst”, intuitively steers users through the IT Infrastructure Library (ITIL) processes.
With thousands of satisfied “assyst” Users worldwide, Axios Systems delivers IT Service Management solutions to virtually every industry across North America, EMEA and beyond.
Job Description
As a Solution Consultant for Axios systems you will be responsible for supporting the sales efforts into new and existing accounts within the assigned territory.
Job Expectations include:
  • Drive new customer opportunities in assigned territory by providing technical support throughout the sales cycle.
  • Conduct discovery sessions to collect business and technical data from customers and prospects regarding their requirements.
  • Tailoring and delivering technical presentations on the Axios assyst solution and complementary technologies.
  • Active engagement with customers and account managers to develop creative and adaptive solutions that meet unique customer requirements.
  • Responsible for researching and explaining the competitive advantages of the Axios solutions vs. competitive offerings.
  • Assist in the development of additional competitive information to be used by global sales and presales resources.
  • Differentiate Axios in the ITSM market through personal experience and the application of sales technique/process guidance given by sales leadership.
  • Provide excellent levels of service to customers throughout the sales cycle and beyond.
  • Deliver a compelling business case to customer detailing the solution benefits, roadmap to value and reasons to buy immediately from Axios.
  • Report to solution consulting manager providing relevant information relating to deal progress that can be presented up the Axios management chain.
  • Represent Axios in market place meeting with customers and supporting marketing initiatives to build pipeline.
  • Collaborate with other sales team members to be innovative in selling approach for Axios.
Skills and experience
  • Substantial experience working enterprise-type software sales, consulting or implementations.
  • Knowledge of ITSM market and the specific needs of the customers in this space
  • Strong technical background, knowledge of or ability to program/debug/optimize in Window/Unix/Linux.
  • Solution selling experience including delivering revenues from license and services combined offerings.
  • Ability to discuss complex software concepts and product capabilities in business relevant manner.
  • Competence developing and delivering presentations to large and diverse audiences.
  •  Strong analytical / problem solving skills
  • Technical and solution architecture understanding.
  • Sales success working in an IT focused software company.
  • Career history involves sales experience with competitive vendor in ITSM Gartner Magic Quadrant
  • Ability to develop a strong business case and quality proposal to convince customer to purchase.
  • Understanding of ISO / COBIT and other IT best practice concepts.
  • Comfortable collaborating with channel partners to deliver sales and implementation services.
  • ITIL Qualified to Foundation level.
  • College Degree



+44 (0) 131 220 4748


+44 (0) 131 220 4281

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