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Transform the end user experience with accelerated IT operations and a new digital interface.
Better services. Better service experience.
Give employees choice of when, where, and how they interact with IT: across web, mobile, phone, and walk-up access points.
As a single app for IT management, assyst gives you a complete view of the IT customer in a single pane of glass: who they are, the devices they use, the services they consume, their support history, requests, costs, and more.
assyst combines an award-winning web portal with intelligent back-end process automation, enabling instant delivery of digital services to employees—with zero manual intervention from IT.
Find out more about how assyst can transform the IT customer experience
Improve the service customer experience with a consumer-style service
Provide user-friendly web and mobile alternatives to calling the service desk.
Open collaboration platform promotes information sharing and solution crowd-sourcing.
Divert up to 25% of calls away from your service desk with this simple end-user password recovery tool.
Deliver customer outcomes faster with codeless drag-and-drop process automation.
Today, the customer experience is as important as the quality of service.
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Capture, analyse and action feedback from business users as a strategic resource for improving IT.
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What great IT service looks like…and how to achieve it.
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