Service Catalog ResourcesFor Further Information on Service Catalog
Service Catalog Webcasts
Service Catalog Reporting: Step Your Metrics Up A GearWhether you are planning on implementing a Service Catalog or already have one, this video explains other metrics you can report on from your data. |
|
How to integrate Service Catalog with the businessBusiness and customer buy-in is essential for a successful Service Catalog so it is therefore important to ensure it is integrated with the business for maximum ROI. This video discusses how to get the most out of having a Service Catalog. |
|
Defining Services for a Service CatalogLearn how to progress your Service Catalog project with practical guidance on designing and defining your service offerings and advice on getting customer involvement in the project. |
|
How to build the business case for Service CatalogWe clarify the business benefits of a Service Catalog and offer practical advice on scoping budget for your project and proving ROI to key decision makers. |
|
Successful Service Catalog implementationSharon Taylor, the Chief Architect of ITIL v3, explains how to how to go about implementing a Service Catalog successfully. |
Service Catalog Whitepapers
ITIL v3 Chief Architect explains Service Catalog ImplementationAre you about to implement a Service Catalog? This whitepaper explores the art of Service Catalog management, how to create a Service Catalog, and how not to create one, the challenges, benefits and 5 top tips on setting it up and improving it. |
Service Catalog Resources
- Webcast: Successful Service Catalog implementation
- Whitepaper: ITIL v3 Chief Architect explains Service Catalog Implementation
- Factsheet: Service Catalog
- Service Catalog ROI Model
- Video: assyst Service Catalog
Find Out More
- Service Catalog Value & Business Case
- Service Catalog Workshops
- Service Catalog Implementation
- Service Catalog Templates
- Service Catalog Reporting
Related Resources
 |
Factsheet: Service Catalog |
 |
Guide: Implementing a Service Catalog |
