As the world gets smaller, an organization's workforce must become more flexible and mobile. Users are distributed over more sites than ever before, presenting a new challenge to IT support. IT staff need constant access to detailed information on the move via the new generation of mobile devices. Without the restrictions of ‘checking in’ to get details on the next support job, the mobile workforce is more responsive to end users and resolution times are greatly reduced.
Contact us to find out more about how assystMobile can help you gain measurable improvements in field support.