IT infrastructure and operations comprise the largest chunk of the IT budget, which in itself is a major part of an organization’s annual spend. Consequently, there is increasing pressure on IT to reduce costs and increase value to the business. In order to do this, organizations must closely monitor costs and map them to the business processes and revenue streams they support.
IT Financial Management is critical to successful IT Service Management (ITSM). Clear visibility of cost is critical to balancing IT spend with the quality of services provided – prioritized by business need. Detailed accounting information, measuring the direct and indirect costs of service provision is a must-have for identifying and eliminating inefficiencies and gaining maximum value for money from IT.
We have saved $5.3 million through delivering more than 500 customer-focused improvements with the help of the assyst solution.
Shop Direct - View the full case study
Contact us to find out how assyst can help you manage the cost and demonstrate the value of IT.