Configuration Management Database - CMDB Tool | Axios Systems

The assyst Enterprise ITSM CMDB ToolThe Power Behind assyst

  • Do you have the information you need to support your service portfolio and service catalog effectively?
  • Are you fully aware of the potential risk, cost and impact of a change to the infrastructure?
  • Do you know what is in your infrastructure, how it is used, how much it costs and where it is?

The CMDB Opportunity

CMDB Visualization supports root cause analysis and change impact assessment

The Configuration Management Database (CMDB) is the single source of truth for IT, underpinning all IT Service Management (ITSM) activities by providing a complete model of the IT infrastructure. The CMDB allows greater understanding of the business services and supporting infrastructure, enabling strategic planning and risk mitigation by linking infrastructure items to the applications and business services they support. The CMDB is an essential tool for managing the complexity of IT and supported business services in today’s dynamic business environment.

The Value of an ITIL CMDB

  • Instant access to full service and infrastructure information
  • Faster and more accurate incident logging and resolution
  • Support problem identification and resolution
  • Improve change planning and business risk assessment
  • Support IT asset lifecycle management
  • Audit license usage and compliance
  • Recording of supplier and maintenance contract records
  • Recording of service levels
  • Recording of financial data for costing and charging
  • Recording of service catalog and service portfolio details

The assyst CMDB is an extremely powerful tool.

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Contact us to find out how ITIL CMDB software can support and optimize your IT Service Management, ITAM and IT standardization programs.

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Related Resources

Factsheet: assystDiscovery

Whitepaper: How to implement a CMDB

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Axios Systems supplies IT Service Management software, IT Service Desk software, IT Change Management software, IT Asset Management software, solutions and services.
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*ITIL® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries.