Our goal is to ensure you get the most of out your assyst implementation. Efficient use of the solution enables optimized IT service delivery, driving the business forward. We provide hands-on, role-focused training to our customers, transferring practical skills that can be rapidly applied to achieve the ITSM objectives of the business.
Provides assyst knowledge and education to staff involved with providing the Service Desk service
Provides assyst knowledge and education to staff involved with providing IT support services. Also suitable for customers migrating from assyst Windows to assyst Web.
Provides the assyst Administrator with the concept and skills to manage and maintain infrastructure components required for a successful assyst configuration. Administer the assyst web client and assystNET Self help interface.
Knowledge and guidance to enable trained assyst administrators to build and maintain a Service Catalog in assyst.
Provides assyst knowledge and education to staff involved with creating and managing workflow processes to be used in support of Event Management, and provides assyst knowledge for effective scheduling of change requests.
Explains the assyst data structures in sufficient detail so that delegates can produce effective service management reports from assyst.
Develops key customer staff to deliver assyst Service and Support training to own organization.
Enables Administrators to provide improved guidance to their organization on assyst usage. Contains practical assyst assessments.
Contact us to discuss your specific training requirements.
Axios consultants are specialists. The product training Axios provided was extremely effective.
Arab Bank - View the full case study