assyst Solutions TrainingGet the most from assyst

Our goal is to ensure you get the most of out your assyst implementation. Efficient use of the solution enables optimized IT service delivery, driving the business forward. We provide hands-on, role-focused training to our customers, transferring practical skills that can be rapidly applied to achieve the ITSM objectives of the business.

Contact us to discuss your assyst training requirements.

Service & Support, for Service Desk

Provides assyst knowledge and education to staff involved with providing the Service Desk service

Service & Support, for Support and Resolver Groups

Provides assyst knowledge and education to staff involved with providing IT support services. Also suitable for customers migrating from assyst Windows to assyst Web.

assyst Administration

Provides the assyst Administrator with the concept and skills to manage and maintain infrastructure components required for a successful assyst configuration. Administer the assyst web client and assystNET Self help interface.

Service Catalog

Knowledge and guidance to enable trained assyst administrators to build and maintain a Service Catalog in assyst.

Workflow Design & Scheduling

Provides assyst knowledge and education to staff involved with creating and managing workflow processes to be used in support of Event Management, and provides assyst knowledge for effective scheduling of change requests.

assyst Reporting

Explains the assyst data structures in sufficient detail so that delegates can produce effective service management reports from assyst.

assyst Train the Trainer

Develops key staff to cascade assyst Service and Support classroom training to the organization.

assyst Super User

Develops key staff to cascade assyst Service and Support guidance to the organization

Accredited assyst Administrator

Enables Administrators to provide improved guidance to their organization on assyst usage. Contains practical assyst assessments.

Contact us to discuss your specific training requirements.

Axios consultants are specialists. The product training Axios provided was extremely effective. Arab Bank - View the full case study

Related Services

• ITSM Consulting
• Training
• ISO 20000 Awareness
• assyst Solutions Consulting
• assyst Solutions Training
• ITSM Project Services
• Service Catalog Workshops