Unfortunately your browser does not have JavaScript capabilities which are required to exploit full functionality of our site. This could be the result of two possible scenarios:

You are using an old web browser, in which case you should upgrade it to a newer version. We recommend the latest version of Firefox.
You have disabled JavaScript in you browser, in which case you will have to enable it to properly use our site. Learn how to enable JavaScript.

assyst Solutions TrainingGet the most from assyst

Our goal is to ensure you get the most of out your assyst implementation. Efficient use of the solution enables optimized IT service delivery, driving the business forward. We provide hands-on, role-focused training to our customers, transferring practical skills that can be rapidly applied to achieve the ITSM objectives of the business.

assyst Awareness

Provides a detailed appreciation of the functionality offered by the suite of assyst products.

assyst New Features

Exhibit the key enhanced functionality within the latest release of assyst.

assyst Administration

Provides the assyst Administrator with the concept and skills to manage and maintain infrastructure components required for a successful assyst configuration.

Accredited assyst Administrator

Strengthen and empower assyst Administrators to identify day-to-day maintenance requirements, define policies for administering assyst and be able to provide vital trending information regarding current IT Service Management (ITSM) operational effectiveness and efficiency.

A Service Catalog in assyst

Knowledge and guidance to enable customers to build and maintain a Service Catalog in assyst.

Transition to assystWeb - Service and Support

Provide assyst knowledge and education to staff involved with providing IT support services and will be migrating from the assyst Windows Client to assystWeb.

Transition to assystWeb - Event Management and Workflow Maintenance

Provide assyst knowledge and education to staff involved with creating and maintaining workflow processes to be used in support of Event Management and will be migrating from the assyst Windows Client to assystWeb.

Service & Support

Provide assyst knowledge and education to staff involved with providing IT support services.

Workflow Design & Scheduling

Provide assyst knowledge and education to staff involved with creating and managing workflow processes to be used in support of Event Management, and to provide assyst knowledge for effective scheduling of change requests.

assyst Reporting

Explains the assyst data structures in sufficient detail so that delegates can produce effective service management reports from assyst.

Train the Trainer – assyst Service & Support Essentials

Enable key assyst users to cascade training that will enable staff within their own organisation to get started with assyst.

Super User - Service and Support

Ensure nominated staff have an in-depth knowledge and understanding of the incident management functionality within assyst.

Axios consultants are specialists. The product training Axios provided was extremely effective.

Arab Bank - View the full case study

Related Services

Related Resources

	Factsheet: assyst Overview
	Whitepaper: How to Reduce IT Costs

Contact Axios Press Office Events Careers Terms of Use Privacy Policy Sitemap

Axios Systems supplies ITIL Service Management software, ITIL Service Desk software, ITIL Change Management software, ITIL Asset Management software, solutions and services.
AXIOS, assyst, the amethyst logo and others are Trade Marks of Axios Systems plc. assyst is a Registered Community Trade Mark. Copyright © 1997 - 2012
*ITIL® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries.