ITIL® Customer Case StudiesCustomer Success Stories

Featured ITIL Customer Case Studies

Kopeyka

Kopeyka Trading House, owner of the Kopeyka chain of supermarkets, is one of Russia's leading food retailers in the budget sector. The first Kopeyka shop opened in Moscow in 1998 following the model of such well established international food retailers, such as ALDI and LIDL.

"Asset and Configuration Management is a very important process in retail. The bigger the company, the more money it will lose if this process is not addressed properly. Why do we purchase this particular type of equipment? What is the total cost of ownership for this shop? Having implemented assyst, we can now answer these questions with precision."
Kopeyka

M.video

M.video has benefited from workflow automation and has imtegrated multiple applications seamlessly with assyst to streamline IT support function and minimize business risk.

"We chose assyst because it was the only product on the market which offered all ITIL® processes pre-integrated out-of-the-box, in line with industry Best Practices and ITIL® recommendations."
M.video

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Axios Systems supplies ITIL® Service Management software, ITIL Service Desk software, ITIL Change Management software, ITIL Asset Management software, solutions and services.
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