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Featured ITSM Customer Case Studies

Dudley Metropolitan Borough Council

Dudley MBC purchased Axios Systems' IT Service Management (ITSM) solution, assyst, in 2003. assyst was selected for both its value for money and the functionality which would provide Dudley MBC with the ability to develop processes themselves.

"assyst is helping us make business savings by allowing us to provide self-service. There will be no need for so much of a labour intensive process, which is crucial when government cuts are tightening our budget."
Dudley Metropolitan Borough Council

Department of Conservation

New Zealand’s economy, health and prosperity are underpinned by the conservation of the country’s natural ecosystems. For over 25 years, the Department of Conservation (DOC) has played a pivotal role in managing conservation, recreation and historic heritage on public conservation land in New Zealand....

"The Axios software solution assyst enabled the Department of Conservation to move to electronic management of over 200 different services from 14 internal service providers as diverse as legal, Geospatial Information Services"
Department of Conservation

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Case Study: Dudley Metropolitan Borough Council

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Axios Systems supplies IT Service Management software, IT Service Desk software, IT Change Management software, IT Asset Management software, solutions and services.
AXIOS, assyst, the amethyst logo and others are Trade Marks of Axios Systems plc. assyst is a Registered Community Trade Mark. Copyright © 1997 - 2014
*ITIL® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries.