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ITIL® and ITSM ResourcesITIL White Papers, Webcasts, Factsheets and Customer Case Studies
Featured White Papers
Cloudy with a Chance of Clarity: Navigating through the facts about Cloud Computing and IT Service ManagementSpecial Guest Author
Sharon Taylor
Chief Architect of ITIL v3
President of Aspect Group Inc.
In our latest thought leadership whitepaper, Sharon Taylor, Chief Architect of ITIL V3, provides insight on the concept of cloud computing and its impact on ITSM.
In this paper, Taylor clarifies... |
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Latest On Demand Webcasts
ITSM Essentials for Managing the CloudIf you are implementing a cloud strategy, best practice ITSM processes can help you achieve success.
What you will learn: Which services you should target as part of your cloud strategyHow to gain a full 'supply chain' view of services How a Service Catalog and demand management will shape your current... |
View all of our On Demand ITSM Webcasts
Latest Customer Case Studies
Corrs Chambers WestgarthLarge national law firm select assyst by Axios Systems to
streamline IT Service Management processes. |
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ITSM Essentials for Managing the Cloud
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Press
assyst to transform services of StudioEngine, as Burnett purchases again
