Customer Enablement Seriesassyst customer webinar schedule


We’re delighted to share with you the upcoming schedule for our customer enablement series, designed to help you get the most out of assyst and maximize your ROI. Each upcoming topic in the series features a customer webinar, training sessions and roundtable discussion. Please note, dates are subject to change.




Managing Upgrades

Upgrades introduce improvements and new features that continually increase your efficiency and improve your return on your ITSM investment. At Axios, we recognize the daunting task of upgrading typical software so we’ve architected our system to allow your customizations and configurations to be retained upon upgrade. Using the latest version also ensures that you can take advantage of fixes and avoid issues that have already been corrected.


During this session, Jim Sheats, from FedEx Express, and Phil Trant, from Axios Global Services, will share their experiences and discuss the following topics:


  • Overview of the Upgrade process
  • SaaS vs On-Premise
  • People, process and technology decisions that need to be made
  • Pitfalls to avoid and tips for success


Session Speaker Date Register your place

Customer Webinar

Phil Trant - Managing Consultant, NA, Axios Systems
Jim Sheats - Technical Operations Advisor, FedEx
March 30, 2017 Register




View past webinars