Customer Enablement Seriesassyst customer webinar schedule

Body

We’re delighted to share with you the upcoming schedule for our customer enablement series, designed to help you get the most out of assyst and maximize your ROI. Each upcoming topic in the series features a customer webinar, training sessions and roundtable discussion. Please note, dates are subject to change.

 

 


 

assyst ITAM (Discovery)

Now that we've established clear business requirements and have an understanding of the assyst CMDB, a good next step is automating data collection. Ideal for customers that are leveraging a combination of manual effort, spreadsheets, and overly cumbersome tools, this webinar series will take a look at how you can use assyst's Discovery capabilities to get a complete and accurate view of your IT infrastructure.

 

Our first session will cover what can be discovered with our assyst ITAM Suite and provide suggestions and best practices on reviewing and refining the data as well as showcase various options and examples for leveraging the data once collected and automated.

 

In our second session we will take a look at how to set up and use:

 

  • The difference between agent & agent-less discovery
  • The Discovery Wizard
  • Managing Missing Assets
  • Topology Mapping
  • Device Type Templates
  • Custom Inventory
  • Master Agent Management

 

Session Speaker Date Register your place

Overview Webinar

Speaker TBA July 19, 2017 Coming soon

Training Webinar

Speaker TBA July 26, 2017 Coming soon

 

 

assyst ITAM (Performance & Monitoring)

Proactive monitoring of applications and devices can help you avoid potential outages before they impact the business.  Trend analysis of this data can also help you manage the infrastructure better, ensuring correct capacity for your needs.  This session will highlight ITAM's performance and monitoring capabilities and provide an understanding of how it can help supplement your ITSM solution.

 

We will also cover a few examples our customers are doing, ranging from simple quick wins to more advanced implementations.

 

In our second session we will take a look at how to set up and use:

 

  • System Performance & Threshold Management
  • Synthetic Transactions
  • Alarm Management & Notifications
  • Application Performance
  • Business Service Monitoring & Maps
  • Capacity Planning

 

Session Speaker Date Register your place

Overview Webinar

Speaker TBA August 23, 2017 Coming soon

Training Webinar

Speaker TBA August 30, 2017 Coming soon

 

 

assyst ITAM (Client Management & Automation)

Automating the management of your desktops can improve support by ensuring the latest patches are installed and a consistent build is in place.  Encapsulating scripts and standard process flows to execute known fixes can also speed resolution time for your staff.  Taking it a step further, coupling these features with the assyst Service Catalog can provide an end to end automated request system that will streamline and standardize your environment.

 

In our first session, we'll cover the various features that are available in the ITAM Suite and share various customer examples, covering automation of workstation refreshes, software installs and more -- all helping to save valuable time and effort to the business.

 

The second session will dive into the following areas:

 

  • Patch Management
  • Script Deployment
  • OS Re-Imaging
  • Process Flows
  • Policy Management

 

Session Speaker Date Register your place

Overview Webinar

Speaker TBA September 20, 2017 Coming soon

 

 

Top

View past webinars