ITSM BlogLatest Articles

  • Is your IT business case doomed to fail?

    Author: stephen.brunsdon
    Published: 31 October 2016

    It may come as a surprise to you that despite global IT spending lying at a staggering $3.4 trillion USD, more than half of projects across organizations fail . Building an effective IT business case can align a project with the actual business needs and increase your chances of success.

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  • How to write an IT business case

    Author: Patrice Burnside
    Published: 11 April 2016

    Have you started writing an IT business case? Or have you already produced a business case for IT innovation, but want to ensure you've covered all your bases? Building an IT business case is no easy task. That's why we've produced a selection of resources written by the world's leading IT Service Management experts, designed for champion IT professionals like you.

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