ITSM BlogLatest Articles

  • Fixing your CMDB to reconnect IT with the business

    Author: Patrice Burnside
    Published: 23 November 2015

    However pleased or displeased you may be with your CMDB, here’s what you can’t ignore: The business needs to be able to inform IT of long-term plans. For this to be possible, you must produce contextualized, relevant reporting insights. And in order to do that, your CMDB must reflect the appropriate business requirements. If you don’t get this piece right, you'll have to start again. Learn how to avoid that situation.

    Categories: