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Published: 15 February 2016
As an IT champion, you're no doubt skilled at multitasking and always looking for ways to improve your knowledge of the fast-moving field of service management. That's why we've produced two podcasts focused on service management beyond IT.
Published: 15 December 2015
If there's one thing everyone in the service management community has in common, it's how incredibly busy we can be, day in, day out. On the one hand, we are fortunate to enjoy a virtually endless amount of opportunity to optimize business processes. But we always do so with finite resources, including time. For this reason, we've produced some easy-to-digest ITSM podcasts to keep you whistling while you work, travel, exercise, etc.