BlogLatest Articles

  • We love to be champions, but more than that we love to help in enterprise service management

    Author: Patrice Burnside
    Published: 16 July 2015

    Have you heard the good news? Info-Tech Research Group have named Axios a 'champion' in enterprise service desk software.

  • Want to get more from your team? Try digging for gold — gamification gold

    Author: Dr Nigel Martin
    Published: 07 July 2015

    Gamification isn’t new. Sales managers have been using competition as a motivation tool for decades. What is new is the application of competition and other game mechanics to other areas of the business – IT included.

    But people in IT are still wondering where to start. How do you join the dots between game mechanics and real-life improvements in productivity, service quality and IT customer satisfaction?

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  • Proud to be a leading exporter of digital technologies

    Author: Patrice Burnside
    Published: 03 July 2015

    Scotland might be known worldwide for our haggis and tartan, but there’s another tremendous export that Axios are proud to be pioneers in: digital technologies. Holyrood.com — Scotland’s award-winning current affairs magazine — have identified Axios as a homegrown leader in the export of digital technologies.

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  • Social Knowledge Management

    Author: Dr Nigel Martin
    Published: 24 June 2015

    When thinking about knowledge management, the traditional approach is to think about the processes you will need to create knowledge content. How do you squeeze knowledge out of subject matter experts? How do you validate and refine content for publication? The intention is good, but centralized authoring doesn’t work.

  • Making IT Collaboration Work

    Author: Dr Nigel Martin
    Published: 12 June 2015

    WIT needs to harness social technology with a clear purpose. Enterprise collaboration tools are gaining traction in other areas of the business and the benefits of a more “social” business are becoming tangible. Social collaboration is destined to be the next great paradigm shift in internal corporate communication and co-working.

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