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Customer Support

 We’re here to help, 24/7

Helping you get the most out of assyst

We’re committed to supporting our customers in the way that works best for you. If you need immediate support, our multilingual service desk is ready, 24/7, to take your call. For less urgent incidents and change requests you can use the assystNET self-service portal to log your requests. If you’re looking for a solution to a technical problem, need information on best practices or a product release, our wiki has everything you need.

Contact the Axios Systems Service Desk

Our Service Desk is available 9am to 5pm, local time, excluding local holidays. Additional support options include extended hours and 24/7 support. Should you require this it can easily be arranged through your Account Manager.

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UK, Russia, Middle East, Nordics: +44 131 240 3600

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Belgium/Netherlands/Luxembourg (BENELUX): +31 20 523 0605

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Germany/Austria/Switzerland (DACH): +49 (0)800 29 46 700

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France: +44 131 240 3604

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Americas: +1-877-2-assyst (1 877 227 7978)

 

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 Australia: 1300-assyst (1300 277 978)

 

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New Zealand: 0800-assyst (0800 277 978)

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Support portal

Use our assystNET web and mobile portal to log an incident, find information, request a product enhancement and more.

Visit portal

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Download software

Ensure you’re always up-to-date by downloading the latest version of our software.

Visit Axios CDN

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Customer success program

Let us help you on your journey to IT maturity. Sign up for the Axios customer success program. Get in touch to learn more. 

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Contact us

If there’s something you want to ask us, or tell us, contact us here—any time.

Contact us