BlogArchives

  • Infographic: The top 5 ITSM challenges for the next 12 months

    Author: stephen.brunsdon
    Published: 24 July 2017

    Summer is the busiest time of the year for the ITSM industry, and we at Axios are no different. The great news about this is that we get to meet you, the IT professional, to find out what you want from us and what challenges you are either currently facing or are likely to encounter throughout the next 12 months.

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  • Overcome 4 common business headaches with assyst ITAM

    Author: stephen.brunsdon
    Published: 03 July 2017

    In the face of growing security risks within the IT industry, how can your organization ensure it effectively manages assets across the business? The consequences of inefficient processes, limited focus and a lack of dedicated investment in ITAM-ITSM integration could have a substantial financial impact.

     

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  • How to generate 57% efficiencies in Service Delivery with SIAM adoption

    Author: stephen.brunsdon
    Published: 30 May 2017

    Until now, much of our knowledge about Service Integration and Management (SIAM) has been largely theoretical, with few practical use cases to analyse. Our latest case study on Italy’s largest Asset Management firm demonstrates the benefits your organization can achieve by adopting SIAM.

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  • The power of SIAM: how can multi-sourcing revolutionize your service delivery?

    Author: stephen.brunsdon
    Published: 16 May 2017

    Strong metrics and customer-driven IT service is one of the key differentiators in an effective ITSM solution. The rise of Service Integration and Management (SIAM) offers your organization a way to revolutionize the way you deliver services to your end users. But how ready are you to embrace the practice of multi-sourcing and true end-to-end service?

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  • ITSM Whitepapers: overcoming ITSM headaches in 2017

    Author: stephen.brunsdon
    Published: 27 March 2017

    Our collection of informative whitepapers provide clarity on the ways you can combat some of the leading ITSM challenges facing the industry this year. In following these practices, organizations can better deliver service excellence while aligning IT to the requirements of the business.

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